1 reviews | Active since Jul 2016

28 Jul 2016, 17:23

Still waiting for feedback 2 weeks now

<p>ReferenceRl ********** 2566</p> <p> </p> <p>I am still waiting for the reversal and feedbac****!</p> <p> </p> <p>Its been well over 2 weeks</p> <p>My other reference number: 979027</p> <p> </p> <p>If this is how you treat customers, rest assured I will be closing this account, anyways banking with you costs me an arm and a leg!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jul 2016, 08:23
Official

Good day phinda-dlamini,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Your reference for the above complaint is 979511.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)