CB
Carla B
1 reviews | Active since Apr 2012
22 Jun 2015, 08:32
Still waiting for Credit Card update
I went to the Hatfield FNB branch more than 2 weeks ago to upgrade from a classic credit card to a gold credit card. I gave them all the papers they asked from me and I'm still waiting for feedback. This is unacceptable. I will apply via my online banking today, which according to I qualify for this upgrade, and I expect this to be sorted by Wednesday.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
22 Jun 2015, 09:48Hello Junon,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706857.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706857.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply22 Jun 2015, 09:48
Official
Hello Junon,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706857.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706857.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)