JR
Jessica R

1 reviews | Active since Feb 2024

13 Jun 2017, 12:59

Still waiting for CIPC registration after paying over a month ago!!

<p>I Submited my application over a month ago to register my business via their CIPC portal. Completed the docs and paid R175-00. Once I phoned in after not hearing anything I was told to resend documents and also change a few items telephonically. Their mailbox ********** is constantly full and cannot receive more mails. I highlighted my frustration again and then I was told my files is not clear on scanned format I must please send it in PDF format -WHICH I DID 2 weeks ago! How long must I still wait??</p> <p> </p> <p>My reference number is: ***. I was assisted in the very beginning by Ron Jacobs and subsequently by Samantha Yassine. Please get in touch ASAP because I am not getting joy via the call centre! The kentescalations email is also useless.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2017, 13:18
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)