Still waiting for a paid up letter
<p>Last week I was told that the funds would be transferred from unilaw to fnb by the 25th and I know it fell on a Saturday, but when I spoke to Lindile she advised that the fund s should reflect by today already.</p> <p>This is really unfair towards me because I paid this loan account up and it's not my problem that the difference of the settlement is still reflecting as this had to be sorted out between fnb and unilaw.</p> <p>This has caused a huge delay in the plans I had. </p> <p> </p> <p>So what now</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)