pP
prishen P
1 reviews | Active since Oct 2012
24 Mar 2016, 11:11
still waiting for a call
called yesterday for a legal matter have been paying my policy for over a year and never expected such bad service from fnb legal took me 15min to get through eventually when i did they advised me that there system has just gone blank and will call me back if i dont receive a call i will cancel all my services with fnb by the end of today
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Mar 2016, 11:14Hello shen1406,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893714.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893714.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Mar 2016, 11:14
Official
Hello shen1406,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893714.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893714.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)