Still waiting for a bank account to be closed after almost 2 months...

As of the writing of this review I am still awaiting feedback regarding the closing of my father's bank account after he passed away in November 2022.

Repeated attempts to get the issue resolved seems to fall on deaf ears, with absolutely no further feedback received from FNB, despite contacting them mid December 2022 already.

Absolutely shoddy service from such a big brand, but not really surprising, given the state of the banking sector in South Africa. Having a business account with FNB myself, I am seriously considering moving it somewhere else, just to save my wife the hassle, should I pass away.