DP
Denzil P
1 reviews | Active since Jul 2019
07 Oct 2019, 12:40
Still waiting
Unfortunately the only way you can get FNB to contact you and get things done is when you blast them on platforms like this. Can never get them to do the things that they supposed to do and its like the rules get made up as they go along
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
07 Oct 2019, 13:44Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply07 Oct 2019, 13:44
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
DP
Denzil P's updateReviewer Update
09 Oct 2019, 18:29So this is FNB for you, after writing this review on Monday, I get a call from FNB, a very apologetic call. On Monday I was informed that I will be reimbursed my funds in 48 hours as well as someone will call me from the insurance department by 13:00 on Tuesday. Well guess what, still no funds in my account or a call from the insurance department. This is just absolutely ridiculous. No wonder Capitec is on the rise
DP
Denzil P's update09 Oct 2019, 18:29
Reviewer Update
So this is FNB for you, after writing this review on Monday, I get a call from FNB, a very apologetic call. On Monday I was informed that I will be reimbursed my funds in 48 hours as well as someone will call me from the insurance department by 13:00 on Tuesday. Well guess what, still no funds in my account or a call from the insurance department. This is just absolutely ridiculous. No wonder Capitec is on the rise