Still waiting!!!!!!!!!!

<p>I submitted a complaint on Hello Peter on 28 March 2017 regarding a credit card application on 08 March 2017. I was called within a very short time to sort the matter out. I was then promised that I will be contacted on 29 March 2017 by a courier company to organise delivery of my card. However on 29 March 2017 I received an e-mail with a quotation to read and sign and AGAIN all the documents, payslips, identity, etc was requested to be submitted. I only signed the quotation (which was agreed to over the phone on 20 March 2017) and e-mailed it back informing them that the requested documents have already been submitted. Today, it is now 30 March 2017 and I was still not contacted by the courier company or anyone else for that matter. I am placing this on Hello Peter as this is the only way (it seems) that I can get a response from FNB. It is unbelievable that a company such as FNB that has so many credit card customers is struggling so much with one application! I would love to put this matter to rest as it has taken so much time, energy and expenses (telephone costs) from me.</p> <p> </p>