1 reviews | Active since Apr 2011
Still waiting....
<p>I app**** for a Garage card and a credit card more than a month ago. I received an sms advising that I could go pick up my card. When I got there they had no record of the Garage card. I had to apply again at the branch. I waited about 2 and a half weeks without any correspondence from FNB. I then queries this via email, and received a rspnse days later advising that they will look into the matter and send me a notification in order to come fectch my card. I am still waiting. The account shows on my online banking however I dont have my card. Not impresed and thinking of changing my bank.</p>
Dear Mrs Goosen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 919862.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Dear Mrs Goosen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 919862.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
