1 reviews | Active since Oct 2017
Still waiting
Good day readers
I have still not heard anything from FNB the whole day
Not a phone call to say that they are working on the matter or anything
How useless and what of service are we all getting from FNB
Can you believe this
Not a manager will tell a consultant to call or email me with regards to this
So fnb clients are treated like ****
Good Day Shanej532
Thank you for your posting.
Kindly be advised that every time you post you receive a new Ref number which filters through the back of the queue delaying your matter.
A complaint turn around time is usually 48 hours and because your account has been handed over to legal so this would take longer. We await a response from them.
They have all your details and will provide you with feedback.
You are advised to take the agents contact details from Legal should further enquires arise regarding this matter, alternatively you may
contact the help desk on ***
Regards,
Client experience Team
Good Day Shanej532
Thank you for your posting.
Kindly be advised that every time you post you receive a new Ref number which filters through the back of the queue delaying your matter.
A complaint turn around time is usually 48 hours and because your account has been handed over to legal so this would take longer. We await a response from them.
They have all your details and will provide you with feedback.
You are advised to take the agents contact details from Legal should further enquires arise regarding this matter, alternatively you may
contact the help desk on ***
Regards,
Client experience Team