1 reviews | Active since Jan 2018
Still waiting
I went to Fnb Conubia to collect my free SIM card after spending almost ten minutes doing this simple transaction I'm.I can't get the SIM because home affairs is offline and they won't be able process the transaction I was promised by the consultant I would get a call as soon as the systems were back on. Now more than a week later I'm still waiting and I'm sure I lost the 2+ GB that was due at the time.
Hello SimoneMathews ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Team
Daffnie
Hello SimoneMathews ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Team
Daffnie