MG
Monean G

1 reviews | Active since Nov 2015

03 Jun 2016, 11:26

Still Unbelievably unhelpful

<p>FNB makes promises of reversing fees and then doesn't do it. I was promised that the unresonably high fees would be reversed within an hour and yet nothing has been done.</p> <p> </p> <p>They give and take services away at will and this plays havoc with my bank statements and me making payments on time.</p> <p> </p> <p>Their Fourways branch is dirty and a terror to go to. The consultant who helped, Ashvin, was awesome, but i am still dealing with the same issues day in and day out.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jun 2016, 14:21
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 936431.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)