Still trying to get a statement reflecting payments made
<p>Complaint ref ********** refers. We are still unable to get a statement from MMH Attorneys or FNB which will show us how our payments have been allocated and what legal fees we've been charged. Ashlene Rossouw at MMH says to contact FNB which we have done and Ronel De Swardt at FNB has yet to assist us with our request. Please can someone help. </p>
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Due to the lack of response I will now contact Wendy Knowler from Consumer Watch to find out what our rights are.
Due to the lack of response I will now contact Wendy Knowler from Consumer Watch to find out what our rights are.
Thank you to Daffnie Govender for your kind assistance in this matter. We are still waiting for our statement but progress has been made. You have been very prompt with all your responses and I thank you sincerely as we are desperate now.
Thank you to Daffnie Govender for your kind assistance in this matter. We are still waiting for our statement but progress has been made. You have been very prompt with all your responses and I thank you sincerely as we are desperate now.