rS
robert S

1 reviews | Active since Dec 2014

10 Jun 2019, 10:44

still trying

So after my initial complaint the guy from FNB did call me , I have a ref number now: ----------- , he said I had a account in 2012 , all I have to do is log in ,if my pw and user id are no good I must call ********** 000 to renew it , well ive called the number about 10 times and not even a answer !! so what now do I keep calling ? I was getting a error A9

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jun 2019, 11:38
Official
Good day Robert, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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