MH
Max H
1 reviews | Active since Oct 2010
09 May 2019, 10:41
Still thieving, still cannot rectify own mistakes, cannot keep a promise.
You cancelled my credit card, but did you refund the charges? You said you would, on email, but nothing reflects. I contacted FNB but no response.
FNB is not the bank of 10 years ago. Serious governance issues.
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Replies (2)
FNB (First National Bank)'s replyOfficial
09 May 2019, 12:23Good Day Max
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply09 May 2019, 12:23
Official
Good Day Max
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
MH
Max H's updateReviewer Update
16 May 2019, 10:12This week you refunded me. And today, you re-opened the card and charged me a monthly fee again. WHAT ARE YOU DOING? THE INCOMPETENCE IS ASTOUNDING. I will be closing my account the first chance I get.
MH
Max H's update16 May 2019, 10:12
Reviewer Update
This week you refunded me. And today, you re-opened the card and charged me a monthly fee again. WHAT ARE YOU DOING? THE INCOMPETENCE IS ASTOUNDING. I will be closing my account the first chance I get.