1 reviews | Active since Apr 2013
still the same issue from last month
I have been trying to stop and dispute a debit order from Miway Blink for an amount of R712,52 with your company since the 3rd of May 2022, I have gone through numerous hurdles and obstacles to try and get this debit order returned/reversed then today the 26th of May I get another notification from FNB for a debit order of R890,65 gone again to Miway Blink yet FNB has ads that says 'how can we help you?' maybe by training your staff to take simple instructions, I am really fed up to the point of closing this account because its not the first time this has happened and FNB has no proper customer service to assist in cancelling unwanted debit orders so basically the power is not in the customers has but the big corporations, yet I'm being contacted to upgrade from the FNB Gold account to FNB Premier, the difference probably being more ****ty service, please cancel these flipping debit orders and return my money back into the account as previously requested, I am fully aware that it will cost R40 I agreed to this the last time I called in on the 3rd of May to dispute the debit order. if you not willing to assist then assist me in closing my account so I can move my things to a new bank, only reason I came here was because of the eBucks which isn't working too well either, same problem again occurred when miway blink debited yet again on the 24th of June, I don't understand why I need to contact FNB every time with the same problem, what miway blink is doing constitutes as ***** since I never signed a contract with them but FNB isn't doing anything about it.
