aP
angelos P

1 reviews | Active since Oct 2016

10 Oct 2016, 11:30

still taking money

<p>i put in a complaint last week they said my problem will be sorted out in 48 hours it is now 5 days later in the meentime money is still getting deducted from my account for no reaso i stoped using my card for more then a week now and what happens toll gates are still going of and you keep on taking money because im in the rears so please get back to me about my money you are steeling from me i go into the rears of R4.50 you charge me R75.00 for whhat when my money comes in so the arears still get the money back so im asking you again sort this **** out you say you want to help but you just putting into more and more ****</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Oct 2016, 13:10
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)