1 reviews | Active since May 2016
Still shocking ***NF for amount if R2200
********** NF still shocking. Have had a call but not resolved. Reason for holding my funds is that in 2017, Sept, Oct and Nov I was in arrears with my home loan insurance and only started paying once my Husband had been contacted and continued to pay R900 per month as payment requested was R883 and I still have a balance if R4400 to pay. I was embarrassed as I was in Addo Elephant Park with my daughter and her Friends (which by the way are Private Clients) when I was left Penniless and Home Loans said they to not have to contact me when they take my money. I had to rely others to get petrol money to get home. I now need to repay these people.
Good day Erica Nel,
Thank you for bringing this matter to our attention.
Your comments has been escalated to FNB Home Loans who will be in contact with you.
Please note that every time you log a new complaint regarding the same matter a new reference number is created, this reference number is then routed to the back of the queue as all complaint goes into a queuing system.
Your complaint reference number is ***NF as it has nt been resolved as yet.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Erica Nel,
Thank you for bringing this matter to our attention.
Your comments has been escalated to FNB Home Loans who will be in contact with you.
Please note that every time you log a new complaint regarding the same matter a new reference number is created, this reference number is then routed to the back of the queue as all complaint goes into a queuing system.
Your complaint reference number is ***NF as it has nt been resolved as yet.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)