Still paying for insurance after cancelling it

Good day.<br> <br> I bought an ipad through FNB and the first complaint was that i wanted to know more or less when it would be delivered. that was dealt with immediately once i posted it on Hellopeter.com.<br> <br> Now i have finished paying off the Ipad and want to cancel my insurance on the ipad. i called through and was sent from one department to the next because \that is not our department can i transfer you to...."i was eventually told its different company who does it. <br> <br> i sent my email with all my details on 16 January to cancel it and was still billed for Feb. no one got back to me and i want to know if this was dealt with.<br> <br> i dont want to be that person but i need this to be sorted out and for SOMEONE to say that they are sorting this out. """