pM
pam M
1 reviews | Active since Mar 2009
06 Dec 2015, 13:02
still patiently waiting
last Sunday i wrote a complaint about FNB. On Monday some guy called saying he was from the randburg branch & was waiting for some response from some department. he apologized & said he would call me back the next day. i guess the world has come to a stand still for that guy & in his world its still Monday & he's patiently waiting for Tuesday & when his Tuesday the 1st December finally arrives in his little world he will call me to give me my money back. Whatever your name was guy i hope Tuesday the 1st of December finally arrives & he keeps his promise of calling me.
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Replies (1)FNB (First National Bank)'s replyOfficial
07 Dec 2015, 08:39Hello spoimz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 828036.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 828036.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Dec 2015, 08:39
Official
Hello spoimz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 828036.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 828036.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
