nM
nkosinathi M

1 reviews | Active since Nov 2015

15 Jan 2018, 12:00

Still not Updated

i have paid up loan that was outstanding and it has been over 10 months now and my status on the Bureau reports still has this account as owing. As a result i am being declined various products as this amount is seen as not being paid up. I have the PAID UP LETTER from Fnb but still no change.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jan 2018, 12:49
Official

Hello Nathiking ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team