KM
Kerry M
1 reviews | Active since Mar 2026
16 Sept 2026, 09:47
Still not able to use my card
It has been a month since i opened my account. It took 3 weeks to get my card and we activated it immediately. I am now a week later and my card is still not active. I am now on about my 3rd complaint. They keep closing complaints without making sure that the complaint is fully dealt with. If you don't want access to your money come to FNB but if you want access go elsewhere
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Replies (2)KM
Kerry M's updateReviewer Update
17 Sept 2026, 08:12Again complaint closed without contacting me and without looking into it properly. My card was delivered and has not been activated
KM
Kerry M's update17 Sept 2026, 08:12
Reviewer Update
Again complaint closed without contacting me and without looking into it properly. My card was delivered and has not been activated
KM
Kerry M's updateReviewer Update
17 Sept 2026, 08:29STILL NOT ABLE TO USE MY CARD IS MY TITLE IT MEANS IT WAS DELIVERED WHY THEN DOES BONGANI SEND AN E-MAIL SAYING IT IS STILL AT THE BRANCH. TO SAY I AM FUMING IS AN UNDERSTATEMENT. IF YOU CAN NOT READ FIND ANOTHER JOB LIKE CLEANING TOILETS OR SOMETHING THAT SHOULD NOT REQUIRE READING AND UNDERSTANDING BASIC ENGLISH
KM
Kerry M's update17 Sept 2026, 08:29
Reviewer Update
STILL NOT ABLE TO USE MY CARD IS MY TITLE IT MEANS IT WAS DELIVERED WHY THEN DOES BONGANI SEND AN E-MAIL SAYING IT IS STILL AT THE BRANCH. TO SAY I AM FUMING IS AN UNDERSTATEMENT. IF YOU CAN NOT READ FIND ANOTHER JOB LIKE CLEANING TOILETS OR SOMETHING THAT SHOULD NOT REQUIRE READING AND UNDERSTANDING BASIC ENGLISH