ZS
Zander S

1 reviews | Active since Aug 2013

13 Jul 2015, 11:04

Still not able to get a business account

Dear FNB,<br> I will now have to take it to \Hello Peter""; you have send me an E-Bucks card; but never activated my account. I have spoken to numerous consultents; I have visited your Clearwater Branch and Key West branch;nobody can assist me... WHY? Do you not want my business? Are you aware of this pathetic service? Do you realise that it is impossible to speak to someone with authority ( as that person is always not availible) Just tell me if I need to go to another bank...."""

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2015, 11:59
Official
Hello Zandervanschoor,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 721122.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)