RS
Riaan S

1 reviews | Active since Sept 2015

29 Mar 2017, 08:52

Still no service?

<p>I am a new FNB client for almost 2 months now but starting to think I made a mistake moving to FNB as I am getting discouraged in them as a service provider, I have logged a call back for a credit card application twice already, more than 3 days ago but still haven't received a call back.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2017, 09:58
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)

RS
Riaan S's update03 Apr 2017, 09:02
Reviewer Update

Still it has not been sorted out?? This is very disappointing!!