1 reviews | Active since Jun 2016
STILL NO SERVICE
<p>FNB RESPONDED HERE BUT IT'S ALL *******, I HAVE NOT BEEN CONTACT TO RESOLVE THIS</p> <p>I have gone through all the hoops to link my FNB and PAYPAL accounts together, for the past week I have been trying to link my FNB credit card to my PP account, I have spent numerous hours now on the phone as to why my card will not be added, FNB refers me to PAYPAL who in turn refers me back to FNB. I wait on the line with the consultants who then just do not return back to the call. I want to have this sorted out, I want to use your service. It is advertised, therefore I want assistance to sort this issue out NOW! Why offer the service if you can't make it work or offer support that can solve its issues.</p>
Good day shesaid,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
As per our telephone conversation I will escalate the matter to Credit card to address the service failure you experienced.
We apologise for any inconvenience caused.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Good day shesaid,
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
As per our telephone conversation I will escalate the matter to Credit card to address the service failure you experienced.
We apologise for any inconvenience caused.
Kind Regards
Complaints Resolution
Melinda Duvenhage
