1 reviews | Active since Oct 2010
STILL NO SERVICE
Last week I left a note on hello peter for FNB that I was unhappy about the service. I got a quick reply that my complaint was directed to the relevant departments. Just as FNB has taught me over the last couple of years that they WILL NOT RESPOND. Online banking is a myth. One has to take out time of ones busy schedule to go to the branch and wait for service to happen. FNB is definitely not conductive to helping me grow my small business. The next step will be to go to the branch when I have time and to start closing as many of my FNB SERVICES AND BANK ACCOUNTS as possible. FNB IS NOT REALLY A SERIOUS BUSINESS BANK. I'm facing nearly R500 in bank charges because FNB could not close a minor bank account when I requested that of them THREE WEEKS AGO. SERIOUSLY FNB. ?????
Dear Mr Van Wyk,
Thank you for your time. Please be advised that we are still busy with the service failure you have experienced.
Your complaint has been escalated to the relevant manager who will provide you with feedback shortly.
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Daffnie Govender
complaints resolution
*** (option 1)
Dear Mr Van Wyk,
Thank you for your time. Please be advised that we are still busy with the service failure you have experienced.
Your complaint has been escalated to the relevant manager who will provide you with feedback shortly.
***
Daffnie Govender
complaints resolution
*** (option 1)