NM
Nonkqubela M
1 reviews | Active since Feb 2015
26 Feb 2015, 20:28
Still no response from FNB
I have sent FNB two emails regarding a debit card dispute but still no response. This was because I withdraw money from a Pick n Pay till but the funds were reserved from my account but transaction was declined. So tell me FNB when are you going to respond to my email. I want my R200. Just imagine I had withdrawn R1000 then what. This happened on the 28th of January and Im still waiting.
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 Feb 2015, 08:42Hello Nasty1900,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 634068.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 634068.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply27 Feb 2015, 08:42
Official
Hello Nasty1900,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 634068.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 634068.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)