AJ
Alex J

1 reviews | Active since Dec 2014

29 Jan 2018, 12:10

Still no response

It’s been a week and I STILL haven’t received any response from FNB? What do I have to do for someone to help me with a query?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2018, 12:35
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)