SD
Sinenhlanhla D

1 reviews | Active since Nov 2015

04 Oct 2017, 08:36

Still no resolution

I had to do my own follow ups to the complaint I lodged yesterday!! My money still isn't back and I keep being told of awaiting feedback!! That is not what I am looking for.all I want is for FNB to fix this mess they did on my account and give my money back!

I will complain daily if I have to this is ridiculous

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2017, 09:14
Official

Good Day

Kindly be advised we have received your complaint.Please be advised that the relevant department is still investigating .

You have generated a new Ref: ***NF and this was sent in the queue for processing.

Should you have further enquires please visit your nearest branch alternatively contact credit card directly on *** option 3.

Kind regards,

Hello Peter Team