JM
Jody M
1 reviews | Active since Mar 2010
22 Feb 2016, 15:55
Still no reply - Slow lounge billing
I was contacted by Mpho Khunoane on the 12th January 2016. I have sent numerous emails back and have yet to be contacted again. If this is how you treat your platinum customers i feel sorry for all the rest.
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Feb 2016, 16:35Hello tigerzn,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 873920.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 873920.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply22 Feb 2016, 16:35
Official
Hello tigerzn,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 873920.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 873920.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)