PN
PJ N
1 reviews | Active since May 2013
19 Aug 2015, 13:54
STILL NO REPLY
I called in at the bank to find out why there was a debit order from FNB that I don't know anything about and to date I have not even received one single answer about it. It has been a week since I requested this.<br> <br> FNB can be ridiculous at times and I must admit I have thought of closing this bank account and considered taking Capitec Bank.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Aug 2015, 14:28Hello Jerminah06,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Contact center who will provide you with feedback.
The reference number is 743911.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Contact center who will provide you with feedback.
The reference number is 743911.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Aug 2015, 14:28
Official
Hello Jerminah06,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Contact center who will provide you with feedback.
The reference number is 743911.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Contact center who will provide you with feedback.
The reference number is 743911.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)