FM
Floyd M

1 reviews | Active since Mar 2009

18 Jun 2019, 11:53

Still no refund

Good Day,

Last week I was called by Collections department to inform me that the funds that were debited in my account will be reversed within 48 hours. Now it's the new week and nothing has been reversed. When I call their call center I stay on the line for 1h30 still waiting for assistance.

Regards,

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jun 2019, 13:25
Official
Good Day Floyd
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.  

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***