1 reviews | Active since Dec 2014
Still no phone call regarding 5 week long complaint
<p>It is now 12:56 pm. FNB is experiencing trouble with their phones and App. Surprise, surprise. Next they will issue a statement blaming the customers. Perhaps to the effect of: "Due to an increase in the numbers of people utilising our app..." Well done FNB. You never fail to disappoint. I'm still waiting by the way. I have been for five weeks. Your lack of action smacks of a big fat finger to me the consumer. Avoid this bank, they offer great products but what good is that if they never work.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)