1 reviews | Active since Oct 2009
Still no money in account
<p>after complaining about FNB Cresta not fulfilling our request to have money in a suspense Account transferred to hubbys account, the branch manager contacts me and assures me it will be done.</p> <p> </p> <p>sure it was done ... but the money still not clear a week later!</p> <p> </p> <p>pathetic FNB!!! I am so disappointed with your service and will consider taking my private banking account to a bank that can operate above board and fulfill clients requests</p> <p> </p> <p>i am utterly disgusted and disappointed by such a customer centric bank! </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
