JT
Jerry T

1 reviews | Active since Dec 2015

04 Oct 2017, 12:16

Still No Merchant Account!!! What The HELL!!!

I put a review on 16 Aug 2017 and the guy came to inspect a few days later, completed documents and i answered all the questions that were necessary, he informed me that they would come on the 19 September 2017 to install it which never happened. Today, 29 September 2017, two indian guys came to my office from FNB to interrogate me for the same thing that the first guy asked me last month, firstly they were ****** and secondly what does my turnover and the reason why i need the machine have to do with them as i answered all those questions when the first guy came last month to inspect and never pitched to install it on the 19 September as he promised... You people keep my money but i must still answer all these stupid unnecessary questions again after i answered them the first time like i am stupid, not even an apology was in place but instead i was slapped with an interrogation from two *********** ****** Indians that always look down on people... Take it now that i NO LONGER WANT YOUR STINKING MACHINE, YOU CAN SHOVE IT UP YOUR ASS AS I AM TREATED LIKE **** AS ALWAYS BY FNB!!! A bank that i have been banking with for so long but still get ****** **** service... I am taking my account elsewhere where i will be treated as a business person, not some **** that is on the street!! Sies

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2017, 12:34
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)