MG
Melonie G

1 reviews | Active since Sept 2013

04 Mar 2015, 09:51

STILL NO JOY - Cannot access my money

I have been struggling to access my money from the 23rd of February.<br> FNB have ALL the FICA documentation, but still refuse to lift the hold on my account. I have done UMPTEEN trips to the bank, called, emailed, and STILL NO JOY! They are acting like the mafia - all with my money! It feels like we are living in a communist state - my money, but I cannot access it!<br> I reported it, they acknowledge it, but don't action change.<br> I do NOT want an apology or acknowledgement, I WANT MY MONEY!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Mar 2015, 10:45
Official
Hello melgee,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 638124.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)