LC
Lesley C

1 reviews | Active since Oct 2017

11 Jul 2018, 11:19

Still no joy

So after laying my second complaint on HelloPeter I get a week old reply that I did reply to in an email. Still no trouble to get my query or complaint resolved. FNB just doesnt care about their customers.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jul 2018, 11:42
Official

Good Day Lesley Culbert,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team