Still no help, still no feedback - 2 months later...

I've lodged a HelloPeter complaint on the 14th of October 2022 (Friday at around 11 AM)

They literally just sent a pre-defined "Your query has been logged and escalated to our "relevant department" to resolve"

It's literally 4 work days later, it's now 2 PM basically and still NO ONE has contacted me, just automated notifications from a system.

There is really no one that seems interested to assist with a mynute and basic query that was originally logged on the 6th of September 2022.

Well done FNB for making me see how you do not care about your clients AT ALL...

Where did your motto go... "How can we help you?"

It's a sad time where a bank doesn't even want to help clients anymore - no matter the amount of internal/direct escalations or the amount of HelloPeter.com complaints...

It's a sad time we live in where a supposedly well respected corporation such as First National Bank can do as they please.