1 reviews | Active since May 2016

19 Jul 2018, 16:29

STILL NO HELP FROM FNB

After my second review yesterday I have yet to receive a solution. My 74 year old mother is without toiletries and groceries due to you taking money that was going to be paid back to you.

I require a senior manager to get back to me asap and give me a solution,. Prove to me that you really do care for your customers instead of just their money!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2018, 12:55
Official

Good Day Nicholas Seesha ,

Thank you for bringing this to our attention.

I do apologise for any inconvenience caused.

We believe you have been updated on both complaints

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Regards,

Client Experience Team

Email address: ***

Tel number: ***