1 reviews | Active since Feb 2018
Still no further feedback from FNB after previous Hello Peter Complaint
After reporting that I've received no feedback or assistance with my Session Cancellation Letter, I still haven't gotten any further at all. Homeloans forwarded the request yesterday morning to pta north branch to check if the polocy was ceeded to fnb on a normal loan. They should be able to trace all my accounts on my ID. I havent heard anything back since. Not replying on my emails or calls. I need this matter finalised today! Plse assist!!
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***