EE
Elizebeth E
1 reviews | Active since Nov 2009
29 Jun 2015, 13:19
Still no feedback on disputed debit orders
I've been waiting MONTHS! When are the disputed debit orders going to be resolved?!? It's like I'm trying to move a mountain here just to get FNB to give me the teeniest bit of feedback on my complaint. Perhaps it's time to move to Nedbank. I'm really sick and tired of this incompetence.
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Replies (1)
FNB (First National Bank)'s replyOfficial
29 Jun 2015, 15:24Hello tigra,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Jun 2015, 15:24
Official
Hello tigra,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)