Still No feedback despite numerous complaints!

I am, still waiting for feedback despite my numerous complaints!<br> <br> A week ago I complaint about FNB here on Hello Peter and they were quick to sms me a reference number 867699 call me to say they are going to escalate my complaint with regards to my disputed transaction which FNB says is not ***** yet they do not even know what is going on in their on bank! I am yet to here from them....<br> <br> FNB if I do not have this resolved by 12pm tomorrow Friday 19th February I will contact the banking ombudsman and have them deal with this! <br> <br> Your service is beyond pathetic!