Still no feed back 7 days later

Item: FNB (First National Bank)
Rating: 2
Author: Reece P

Good Day <br> <br> Please be advised that it is now a week without any feedback, phone call and/or update to my complaint. I now feel that FNB only takes care of people with lots of money and an average person like me does not matter as a client, being with them almost 20 years.<br> <br> This is beyond pathetic service.

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Replies (1)

FNB (First National Bank)'s replyOfficial

08 Dec 2015, 08:57

Hello rprplaatjies,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 828829.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply08 Dec 2015, 08:57

Official