MA
Mohammed A

1 reviews | Active since Oct 2013

01 Jun 2018, 11:03

Still no correspondence

I submitted a complaint earlier this week. I got an email from FNB which means they have my details as a client. Yet I have received no further correspondence. To me it's clear I have been banking with the wrong bank.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2018, 12:39
Official

Good day Mohammed,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your comments has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback

Regards,

Hello Peter Complaints

Naomi Petersen

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