Still no change

Im at the bank as we speak in Bayside Mall. My problem has not been resolved as I'm being told to go to court to get my money. I have money on investment that was supposed to be paid to my other account the 1st of April what ****ses me off they not even saying anything about that but the money on my business account that I need to go to court for. That is another expense as I'm not willing to get a lawyer in order to get my money paid. I need a clarity with regard my investment as well. There's a lady here who always assist and her name is Xoli Kave she is so sweet and she does not get tired of assist me. I don't even queue will go straight to her and she will ask u have not been assisted though u got your investment already. She is kind not having a problem with her but the way FNB head office is handling my matter I'm not happy at all and I wont give in until they pay me back what belongs to me.