CvdM
Cheryl van der Merwe
1 reviews | Active since May 2015
27 May 2015, 14:06
Still No Business Cards - 10 months later
We decided to use FNB to open our new business banking account because of promises of good service and assistance with registering the company.<br> <br> To date, ten months later, after numerous empty promises, we still have not received our business cards, which in turn hampers our ability to activate online banking. We are unable to trade using our business bank account, and funds that have been deposited into the account are not available to us.<br> <br> Also, the e-mail address we have been using to correspond with Jean Cilliers now comes back as no longer active, with no alternate e-mail address to use.<br> <br> Please could someone at FNB rectify this immediately? We are tired of waiting....
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Replies (1)FNB (First National Bank)'s replyOfficial
27 May 2015, 15:12Hello EQ12345,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 691710.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 691710.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one
FNB (First National Bank)'s reply27 May 2015, 15:12
Official
Hello EQ12345,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 691710.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 691710.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one
