Still no Business Account Opened!

FNB Business Banking Division has STILL not opened our business account. A week after my initial complaint and it has still not been resolved. The lady who was handling the last complaint has still not gotten back to me, neither has the guy I spoke to yesterday. I have sent the required documentation now numerous times to various people and it's just not getting to a point. No one takes responsibility and the same person is never available after the initial conversation. If no one is interested in assisting me, I am not interested in dealing with FNB. I cannot believe it's been 3 weeks and still not resolved! Please cancel the account request as I will be taking my business elsewhere. I have all my accounts with FNB and have NEVER received such terrible service! Shame on you, FNB Business Division, you really need to get your act together!