STILL NO/BAD SERVICE AT FNB

<p>REF 326309 Debit Card ***** Claim Dept</p> <p>After break in in vehicle card was ******, could not stop cards in Groot Marico as FNB ATM was switched off. Stopped cards in Swart Ruggens as that was the closest online ATM. </p> <p>The person who took my cards withdrew R4500 from my account at various ATMS, within 2 - 3 minute intervals. The case was opened at FNB *****, with acknowledgment given that no pin nr was writtend down anywhere, as I have had this account for several years.</p> <p>The ***** department just informed me that they are not responsible for the loss of monies withdrawn, i did request to see camara footage of transactions and investigation reports, i was refused any further help and was instructed to get my own evidence and submit to FNB. This is totally unexeptable as a I am Platinum Account holder I pay fees monthly towards FNB and this is how they give customer service.</p> <p>The above was my previous review on Hello Peter, I got a response from FNB but have not heard ANYTHING BACK IN MORE THAN TWO WEEKS. This is unacceptable</p>