STILL NO ASSISTANCE , IT HAS BEEN MONTHS

I've STILL not been assisted, after numerous, calls, complaints on Hello Peter, emailed your hello peter emails address it's been nearly 3 months. I just want to pay you my overdraft balance, which I am not able to see on the banking app. PLEASE PLEASE Can someone just get back to me with a settlement amount and a discount if applicable. PLEASE. Previous reference ***NF