1 reviews | Active since Mar 2015
Still no assistance!!!!!!!
Wow, this bank is proving to be the worst I have dealt with, still haven't received a response to previous complaint. I only got issued a ref number and I can only assume the 20+ complaints only from the 26th of July 2018 is a clear sign they suck.
First complaint: 26/7/2018 Just opened up a FNB account, consultant at Menlyn Maine tells me that the account is fine and I can use it . Go online to sort it all out and low and behold its not active. So much for wanting to swap over to FNB, I am getting the same terrible service from my current bank.
Good Day Allister Selinda,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Allister Selinda,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***